Terms of Service
Effective date: July 26, 2026
These Terms of Service ("Terms") govern your use of Stylchat ("Stylchat," "we," "us," or "our," the "Service"). We are the contracting party under these Terms and the seller of record for all purchases made through the Service. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Stylchat lets you build, theme, and embed a chat widget on your own website. The widget connects to a webhook URL you provide (typically an n8n workflow you control) to generate responses. We do not host, operate, or have access to that webhook or workflow — you are solely responsible for it.
2. Accounts
You must provide a valid email address to create an account and are responsible for all activity under your account. You must be legally able to enter into a binding contract to use the Service.
3. Plans, purchases, and license
The Service is free to use with limited features. A one-time payment ("Pro") unlocks additional features (such as removing our branding, custom CSS, file uploads, and voice recording) for your account, and additional one-time payments unlock additional widget slots. These are one-time purchases, not subscriptions — there is no recurring billing.
On payment, we grant you a non-exclusive, non-transferable license to use the purchased features to embed widgets on websites you own or are authorized to modify, for as long as the Service is offered. This license is tied to your account and may not be resold or sublicensed.
All purchases are sold by us and we are the merchant of record. Payments are processed by Stripe on our behalf; we are the party that receives your payment, issues any receipt or invoice, and is responsible for any refund. Charges appear on your card or bank statement as Stylchat. Prices are stated in U.S. dollars and are exclusive of any sales, use, VAT, or GST taxes, which will be added where we are required to collect them. See our Refund Policy for details on refunds.
4. Acceptable use
You agree not to use the Service to:
- Violate any applicable law or the rights of any third party;
- Distribute malware, spam, or deceptive content through an embedded widget;
- Attempt to circumvent plan limits, payment requirements, or access controls;
- Reverse-engineer, resell, or white-label the Service itself (as opposed to the widgets you create with it) without our written permission;
- Overload or disrupt the Service's infrastructure.
We may suspend or terminate accounts that violate these Terms.
5. Your content and your webhook
You retain ownership of the widget configurations, branding, and content you create. You are solely responsible for the webhook/workflow you connect to your widget, including its behavior, the data it processes, and its compliance with applicable law (including privacy law with respect to your own site visitors). We are not responsible for the content, availability, or output of your webhook.
6. Third-party services
The Service relies on third-party providers, including our authentication provider, our hosting provider (data storage), and Stripe (payments). Your use of the Service is also subject to those providers' own terms, to the extent applicable.
7. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
9. Indemnification
You agree to indemnify and hold us, and our members, officers, and employees, harmless from any claims, damages, or expenses arising from your use of the Service, your webhook/workflow, your widget content, or your violation of these Terms.
10. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms. Sections that by their nature should survive termination (including Sections 7–9) will survive.
11. Changes to these Terms
We may update these Terms from time to time. We will update the "Effective date" above when we do. Continued use of the Service after a change constitutes acceptance of the updated Terms.
12. Assignment
These Terms, and any account or purchase made under them, may be assigned by us to an affiliate or successor entity, including in connection with a reorganization, merger, or sale of the business or its assets. You may not assign your account or these Terms without our written consent.
13. Contact
Questions about these Terms can be sent to [email protected]
Governing law/jurisdiction: the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. This document is a general template and does not constitute legal advice — have it reviewed by counsel before relying on it commercially.
