Delete your Stylchat account
Workspace owners
In Stylchat Live, open Settings → Delete account. On the web app, open Account → Account details → Account management → Delete account. Read the confirmation and confirm permanent deletion.
Team agents
In Stylchat Live, open Settings → Request account deletion. On the web app, open Account → Account details → Request account deletion. You can include a reason and cancel a pending request.
Your workspace owner reviews the request in Team settings on mobile or in Organization settings on the web. To approve, they type your email address and enter a six-digit code sent to their verified email. You receive an email when the login is deleted or the request is declined.
If your login belongs to another team or owns a separate account, approval removes only this workspace membership and keeps the login. The owner sees which action completed. Removing a team member is separate from deleting their login.
What is deleted and what stays
Deleting an owner account removes its profile, owned widgets, and their associated data and files. Deleting an agent login removes that login and its personal profile data; workspace chats, tickets, and their history remain with the workspace owner and follow the workspace retention policy. Required transaction records may be retained for tax and accounting purposes.
If the owner does not respond or you cannot sign in
Email [email protected] from your account email address with the subject “Delete my account.” Include the workspace and account email. Support verifies the request and completes eligible deletion requests within 30 days.