Customer Feedback & CSAT

Analytics

Ratings, NPS and review logs from your surveys.

Customer feedback.

Customer Satisfaction (CSAT)

Measure customer satisfaction in real time after every conversation.

CSAT Ratings & Sentiment Analytics

Analytics › Customer Feedback shows average CSAT, NPS, positive rate and items that need attention, a star breakdown and a weekly trend. Filter the review log by stars or comments, search it, and use Export CSV.