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Home Tabs & Omni Hub

Portal Screen • Section 1.4

Turn your widget into an all-in-one customer portal with multi-tab navigation and Omni Hub social shortcuts.

Home tab greeting and primary action.

Home tab greeting and primary action.

Active tabs and Help pages.

Active tabs and Help pages.

Home Screen & Omni Hub Controls

The Home Tab serves as your widget’s welcome screen. Visitors can start a conversation, jump into support tickets, or connect via their preferred messaging apps through Omni Hub:

Configuration & Options

  • Enable Home Tab: Toggles the 3-tab portal navigation (Home, Chat, Support).
  • Omni Hub Channels: Add 1-tap shortcuts for WhatsApp, Messenger, Telegram, Instagram, LinkedIn, Discord, TikTok, Reddit, Slack, X, Snapchat, Styla Calendar, or Custom Links.
  • Starter Topic Links: Configure quick topic pills that send predefined prompts into the chat stream with a single tap.