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Email Delivery (SMTP)
Platform
One mail server for support form messages and chat transcripts.

Email delivery (SMTP).
Transactional Email Delivery
Configure enterprise email delivery to send notifications and ticket receipts reliably.
Outbound Email & Ticket Notifications
Open Integrations › Email delivery. Enter SMTP host, port, username and password, a sender name and sender email, and an optional support inbox. Use Use this widget SMTP across workspace to share the settings, and Save & Send Test Email to confirm they work. Other features that send email, such as visitor confirmations and notifications, link back to this page.