GDPR Pre-Chat Consent Gate

Compliance • Section 2.9

Enforce explicit consent checkboxes and terms hyperlinks before visitors can transmit personal data.

Consent gate shown before chat.

Chat routing and escalation rules.

Automated Chat Distribution

Distribute incoming chats among available team members using round-robin or skill-based logic.

Automated Agent Distribution Rules

Satisfy EU GDPR, UK GDPR, and California CCPA requirements with verifiable consent records linked to conversation sessions.